|
|
|
|
| Sanmar Speciality’s
unique customer interface |
| Sanmar Speciality Chemicals Limited
(SSCL), Berigai, recently commenced a unique interface
with one of its valuable customers M/s Cheminor Drugs
Ltd., (CDL), Hyderabad. |
| The efficient housekeeping activities
of SSCL based on the Japanese 5-S way, caught the attention
of the officials of CDL during their audit of the Berigai
facility in August last year. 5-S is a Japanese concept
for better housekeeping. |
|
 |
| A team from Cheminor Drugs Limited, Hyderabad
seen at Sanmar Speciality Chemicals Limited, Berigai with
officials of SSCL. |
|
| The 5-Ss in the Japanese language are: |
| a) SEIRI means clearing unwanted things from
the work place. |
| b) SEITON means arranging things in an orderly
user-friendly way. |
| c) SEISO means sweeping the workplace regularly. |
| d) SEIKETSU means cleanliness. |
| e) SHITSUKE means discipline. |
| The 5-S programme was started to improve the
housekeeping in Sanmar Speciality Chemicals Limited, Berigai.
Each employee there is allotted a place in the factory premises.
The upkeep of the place is the responsibility of that person,
and his name will be displayed in that place as, “This
place is maintained by NAME OF THE PERSON...”. Two persons
identified by the 5-S coordinator Dr T Devanathan, audit the
workplace. Marks are awarded by the auditees, and compiled by
the 5-S coordinator and displayed in the 5-S corner. The marks
scored by the employees are reckoned by their superordinates
in evaluating their performance. |
| A six-member team from CDL visited Berigai
on October 5, 2000, for an on-the-spot study of the 5-S
concepts followed at the plant. The team spent the whole
day going around the facility and interacting with SSCL
personnel on the benefits of 5-S. |
| Impressed with SSCL’s way of functioning,
P M Rao, AVP-Works, of the Berigai factory, was invited
by CDL to be the judge for their inter-plant 5-S competition.
Rao audited all their plants at Jeedimetla, Miryalaguda
and Vizianagaram between November 27th and 30th, 2000.
This was a unique step towards improved customer interaction. |
|
 |
| The team members having a look at the Berigai
facility accompanied by personnel from Sanmar Speciality
Chemicals Limited. |
|
|
|
