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| Code of Conduct |
| Company Vision Statement |
| “Combining integrity with excellence to ensure prosperity to all stakeholders on a continuous basis”. |
| Short form: “Where Integrity meets Excellence”. |
| Guiding Principles |
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Customers: Professional excellence to meet or exceed customer expectations. |
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Shareholders: Increase shareholder value by focusing on optimal usage of resources. |
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Employees: Enhance skills, give opportunities to grow, provide safe work environment. |
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Society: Be a good corporate citizen and a responsible member of the community. |
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Work Ethics: Ensure intellectual honesty in every aspect of work and monitor ethical status of the company continuously. |
| Key Words from Vision Statement and Guiding Principles |
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Integrity |
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Professional excellence |
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Stakeholder prosperity |
| Sanmar Standards |
| What are the Sanmar Standards? |
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Follow Fair Business Practices |
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Enhance Stakeholder Value |
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Foster Sanmar Culture |
| I | Stakeholders | |
| (a) | The customers | |
| (b) | The shareholders | |
| (c) | The employees | |
| (d) | The society | |
| (e) | The government | |
| II | Follow Fair Business Practices | |
| (a) | Transparency | |
| (b) | Equal opportunity | |
| (c) | Stay within the law | |
| (d) | Maintain integrity of records | |
| III | Foster Sanmar Culture | |
| (a) | Avoiding any semblance of impropriety | |
| (b) | Total commitment to the job | |
| (c) | Professional respect | |
| (d) | Intellectual honesty | |
| General Business Principle |
| 1 | Ethical dealings with outside parties & avoidance of conflicts of interest | |
| 2 | Declaration of relationships | |
| 3 | Implement Policy 100% | |
| 4 | Clarity of communication | |
| 5 | Transparent appraisal system | |
| 6 | Fair compensation and reward policies | |
| 7 | Protection of proprietary information | |
| 8 | Commitment to safety and environment | |
| 9 | Policy of non-discrimination in work environment |
| Code of Conduct |
| 1 | Do not take up any other professional commitments | |
| 2 | Do not have any interests in organizations dealing with the company and its associates | |
| 3 | Do not hire relatives | |
| 4 | Do not discriminate on grounds of race, caste, religion, gender or language | |
| 5 | Do not tamper with integrity of records | |
| 6 | Do not break the law of the land | |
| 7 | Do not offer any ‘hidden consideration’ | |
| 8 | Do not indulge in substance abuse | |
| 9 | Do not misuse office facilities | |
| 10 | Do not divulge proprietary/ confidential information |
| Reporting Grievances |
| If .... |
| You come across |
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Possible violation of Sanmar Standards, General Business Principles or Code of Conduct |
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Instances of unethical business practices |
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Concerns on third party relationships |
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Conflict of interest issues |
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Harassment or discriminatory behaviour |
| Then ..... |
| Raise concerns: |
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Locally |
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With your superior or your superior’s superior or HR |
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At Chennai |
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You may choose to communicate directly to Corporate HR; or | |
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To the Ombudsman. |
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